Shipping policy
AirTAC Shipping Policy
Shipping Time
• In-stock items will be shipped within 1–2 business days. Please contact AirTAC to confirm stock availability.
• Custom-made products require 7 to 15 business days for production before shipping.
• Orders are fulfilled by warehouses located across various states.
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Shipping Method
• USPS is the default shipping carrier.
• USPS does not deliver to P.O. Boxes.
• For international orders or locations not serviceable by USPS, an alternative courier will be used.
• Please provide a physical address to avoid delivery delays.
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Returns Due to Delivery Issues
If an order is returned due to an incorrect shipping address or recipient refusal, the buyer will be responsible for:
• Shipping costs incurred
• Applicable taxes or fees
• Risk of loss or damage during return transit
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Carrier Substitution
If an alternative shipping method offers a delivery time equal to or faster than USPS,
AirTAC reserves the right to use a different carrier.
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Free Shipping & Additional Charges
• Orders over $30 and under 1.5 kg qualify for free shipping and tax exemption
• Any overweight or oversized fees (if applicable) will be notified via email within 1–2 business days.
• Please check your email for these charges. Failure to pay within 10 days will result in the order being returned.
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Order Cancellation & Modifications
• Order cancellations will incur a credit card processing fee, meaning a full refund is not possible.
• Canceling items, merging orders, or modifying shipping addresses/preferences may affect your free shipping eligibility.
• Not applicable to previous purchases.
• Promotional offers are subject to change without prior notice.
📧 Email: airtacs@airtacs.com